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NEWS
Our Covid-19 (Coronavirus) Response
In these uncertain times, it is important that you know we are open for business.
NEWS
In these uncertain times, it is important that you know we are open for business.
We have been closely following government guidance with regards to COVID-19 (Coronavirus) and have put in place measures to ensure we stay that way. We will maintain this page and update it accordingly.
1 October 2021
We want to update all our customers of our response In light of the UK Government relaxation of rules relating to COVID.
We continue to be mindful of the need for caution and in so doing have the safety and well-being of our staff, customers and local community at the forefront of our plans.
We have found that many customers have benefited from us offering options for online appointments rather than just the more traditional face to face. We will therefore continue to increase dependence upon MS Teams, Zoom, Skype and the telephone as me move forward. However, we also recognise the value and circumstances in which face to face meetings and visiting our customers on-site is imperative.
SanCloud's own on-site cleaning and sanitation regime will be maintained and face masks provided if and where required.
5 January 2021
We remain fully open for business and our customers can access staff via telephone, email and video call. Online sales and deliveries will also continue as normal. However, we remind our customers that in order to protect both themselves and our people during the Covid-19 pandemic, we have had to CLOSE our offices to the general public for the duration of this lockdown.
21 July 2020
We may be months into the pandemic but PPE shortages continue and as lock-down measures are reintroduced NHS frontline workers still need face shields.
2 April 2020
SanCloud has joined the 3DCROWD UK initiative. To date, the initiative has 80,000 face shields in production to meet a demand of 186,000 requested to date. What’s more, its estimated every COVID-19 patient requires the use of an average of 19 disposable face shields – so much more support is needed.
24 March 2020
In response to recent enquiries and updated government guidance, please be assured that our online store remains open for business! Communications from some of our carriers indicate there may be minor delays in delivery times, and in such instances we will use discretion in our carrier selection to ensure you receive your online orders at the earliest opportunity.
18 March 2020
SanCloud have implemented ‘social distancing’ measures wherever possible which has included increased restrictions on visitors, staff members working from home where able, postponement of our attendance to all large and small scale public and trade events, maintaining presence via teleconferencing and digital media.
As a global technology business, our team are accustomed to remote working and our engineers, sales and marketing functions have the necessary equipment to self-isolate if required.
The SanCloud team are being reminded throughout each day to wash hands thoroughly and do so regularly. We have emphasised our work-from-home policy to our teams and have restricted access to our HQ.
We will review the situation as per government advice. The health of our team and customers is our top priority.
Please contact us at any time if you have any questions regarding your orders. Thank you again for your business and on-going support. We’re here to help you in any way we can.
Finally, we would like to take this opportunity to thank all key workers who are on the front line of this global crisis; for all of the hours and hard work they are putting in to reduce the spread of the Coronavirus.
We remain optimistic. Stay safe, look after your loved ones and please make sensible decisions.
